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frequently asked questions
Are the photos real? Yes, the photos are taken at the resorts. ... So, what happens after I pay? All you need to do is fill in a booking request form, which we will email you. We will do the rest. ... How long will it take to get confirmation? Usually dates are confirmed within 1 - 2 days. ... Do we need to be married? No, but you need to have been living together for a minimum of 2 years? ...Can I bring my older child? Yes, you can. For children above the age of 12 years a
surcharge applies as we need to accommodate you in a larger room. ... We are happy for all 5 of us to squeeze into the one room, is that ok? No, for health and safety reasons we are not allowed to place more than 2 adults and 2 children in one room. ... Can we stay longer than the 7 nights? Yes, if availability permits we can extend your holiday past the 7 night deal at an also lower than normal rate. ... I am only 22 years old, can I still come? No, you have to be between 30 and 65 years of age. ... Can I come over the Christmas period? No bookings are not allowed during 15th December until 15th January and also 1 week in April Songkran week. ... I am travelling without my spouse. Can I use this deal? No, if married, both partners have to be present. ... I am organizing this trip for a group of friends. Can we all buy the deal? No, group travel is not permitted for this promotional offer. ... Can I bring a baby? No, children have to be at least 3 years old for this deal. |
